Privacy Policy

We really mean it when we say that your privacy is important to us. We will not share your information with any third party unless it is with your consent or we are compelled to by law.

Please read this Privacy Policy carefully before using our website or our services in order to understand how we use your personal data. This Privacy Policy (together with our Terms of Use and Cookie Policy) sets out the basis on which any personal data will be processed by us.

You are free to change your preferences at any time, please contact Vantage Softech Limited, either by email to enquiries@vantage-softech.com by telephone on 01296 668 966, or by post at Unit 2 Airfield Park, Cheddington Lane, Long Marston, Tring, Hertfordshire. HP23 4QR. Vantage Softech Limited is the data controller for your data. It is a company registered in England and Wales, Registered Number 7781486.

Data We Collect

Vantage Softech Limited will collect and use information to manage your relationship with us and to better serve you by personalising your interactions with us. Such collection is done with appropriate notice and consent. We may collect the following information:

  • Name and job title
  • Business name
  • Contact information
  • Demographic information such as postcode, preferences and interests
  • Information relating to your business
  • Other information relevant to customer surveys and/or offers

Vantage Softech will keep the data about you for as long as is required to carry out our legitimate business, or by law. You may object to your data being used by us at any time. You have the right to rectify inaccuracies in the data or to request restriction of processing the data. If you ask us not to use your data, we may still need to hold it to make sure our systems reflect your preferences.

You have the right to lodge a complaint with the supervisory authority who is the Information Commissioner’s Office.

How We Use Your Information

The legal basis that allows us to use your data is for our legitimate interests or those of a third-party. We may use your data to:

  • Communicate with you and answer enquiries about our products, services or support
  • Provide products, services or support to you and assist you in completing a transaction with us
  • Prevent and detect security threats, fraud or other malicious activity
  • Improve and develop products, services and support including through quality control, research and data analysis activities
  • Measure the performance of marketing initiatives, advertisements and our website with the use of Google Analytics
  • Allow you to participate in contests and surveys

When you provide your information to Vantage Softech Limited, you agree to allow us to contact you regarding our products, services or support. We may also contact you with newsletters and product updates with your consent. By placing an order with Vantage Softech Limited, you acknowledge we may need to pass your information on to the publisher/manufacturer and/or its agents or suppliers.

You may opt out at any time by contacting us. Vantage Softech Limited will act in accordance with current legislation and aims to meet current internet best practice.

Where We Store Your Data

All information you provide to us and that we hold about you is stored on our secure equipment or by the payment providers.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee its security. Transmission of your data to our website is at your own risk. Once we have received your data, we will use strict procedures and security features in order to limit unauthorised access, loss or damage.

Links To Third Party Websites

Our website includes links to other websites of interest. Whilst we make every effort to provide links to reputable sites, we are not responsible for their privacy practices, site content or the services they offer. Please exercise caution and always check the privacy policies of any sites we link to.

Telephone Calls

Please note that all calls made by and to Vantage Softech may be monitored or recorded, for example for training purposes, or to verify instructions given.

Software Written by Vantage Softech Limited

For Apple iOS apps we do not collect any information about you.

Some Microsoft Windows-based software requires activation and this process will gather certain information from the hardware on which the software is activated in order to protect our copyright.

Changes to this Privacy Policy

Vantage Softech Limited may amend this policy from time to time and will update this page accordingly.

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